All Freelancers Limited is committed to providing exceptional IT services. However, due to the nature of our services, refunds are generally not provided once a project is completed.

Exceptions:

• Overpayment: If an overpayment is made, we will issue a refund for the excess amount within 7 business days. Please notify our customer support immediately upon discovering the error.
• Project Cancellation: In specific circumstances, project cancellation may be considered. Refund eligibility depends on the project stage and associated costs incurred. Please contact our customer support to discuss your situation.

Important Considerations:

• Project Initiation: Once a project is initiated and resources allocated, cancellation may result in fees to cover incurred expenses.
• Custom Development: Refunds for custom software development or design projects are generally not provided due to the significant time and resource investment required.
• Third-Party Services: Refunds for third-party services or software licenses purchased on behalf of the client may be subject to the respective third-party’s refund policy.

Dispute Resolution:

We value your satisfaction and encourage you to contact our customer support team to address any concerns or disputes. We will work diligently to find a mutually agreeable solution.

Please note: This refund policy is subject to change without prior notice. You can contact us at info@allfreelancers.co.uk for any information required.

By engaging our services, you acknowledge and agree to the terms of this refund policy.